At Robycasino, gambling remains entertainment. We provide control tools and advice to help you stay in charge of your time and budget.
What Is Responsible Gambling?
Gambling should remain a pastime funded by a dedicated budget, never a source of income. Loss of control can affect any player. Tracking time spent and money wagered helps spot the first signs of excess.
Protecting Minors
Our site is for adults only. Registration includes a box confirming you are of legal age, and we may verify your age and identity at any time.
- All winnings made by an underage player are voided.
- Age checks may take place at any stage, including deposits and withdrawals.
- A parental control tool, such as Net Nanny, is recommended™ (www.netnanny.com) on shared devices.
- Keep your login details out of children's reach.
Recognizing Problem Gambling
Our Responsible Gambling section offers a questionnaire to help you assess your habits. Certain signs should raise a red flag:
- You play longer or spend more than planned.
- You try to win back your losses.
- Work, family or sleep take a back seat to gambling.
- You borrow money to gamble.
- You hide your gambling from those close to you.
Tips to Stay in Control
A few simple habits help keep gambling in its place.
- Set a budget before your session and stick to it.
- Decide in advance how long your session will last.
- Take regular breaks.
- Never gamble to make up for a loss.
- Avoid gambling when emotional or under the influence of alcohol.
- Think of the money you bet as the cost of entertainment.
Our Responsible Gambling Tools
Our tools are handled by customer service, which processes each request individually.
| Tool | How it works | How to activate it |
|---|---|---|
| Self-exclusion | Account closure as soon as possible | Email to support@robycasino.com |
| Temporary exclusion | Account exclusion for a set period | Request to customer service |
| Parental control | Blocks minors' access on your devices | Third-party software, for example Net Nanny™ |
| Questionnaire | Self-assessment of your gambling habits | Responsible Gambling section of the site |
Outside Help and Independent Organizations
Independent organizations support players and their loved ones.
- Gamblers Anonymous: www.gamblersanonymous.org
- Gambling Therapy: www.gamblingtherapy.org
Contact Our Support
The team answers at any hour via live chat, as well as by email at support@robycasino.com. You can request self-exclusion or temporary exclusion there, or ask any question about your activity. Every exclusion request is processed as soon as possible.
This site is for adults only. Gambling involves financial risk: set yourself limits and take breaks.